Blog

In this strange new age we’re living in, so many of our wonderful clients have needed to change the way they operate to ensure they are operating more safely and strongly in a coping-with-coronavirus world.  From pre-appointment checks, to new cleaning and safety precautions for the team, and limits in waiting areas and appointment times – business owners are finding it hard…

COVID-19 has had a huge impact on our entire industry. Whether you just re-opened or you were affected by the second round of closures, salons, spas and barbershops have taken a big hit. With all the uncertainty, we want to assist you as much as we can. We hope our blog post will help with you this "new normal."

Give yourself one giant pat on the back honey, ‘cause you have just made it to the other side of “it that shall not be named”. But with that we need to dive head-first into adapting to the new-normal. One of those things being your salon marketing and giving it a little shake-up. Market things that are going to add…

Most salons, spas and barbershops are getting ready to re-open or have already re-opened and we want to make sure you have all the resources you need! With so much uncertainty in this post-COVID world, we are hoping to help you in any way we can!

We are FINALLY starting to see the light at the end of the very long COVID-tunnel. With hair and beauty businesses allowed to start operating somewhat normally, it’s time to get your ducks in a row so your business is ready for clients again! Begin by thinking of the things you have control over: cleaning the salon, communicating with your staff,…

We sat down with our little resident Google guru, Naomi, to chat about how you can leverage the power of Google to communicate with your clients and establish your online presence.

During a time before COVID-19, it was easy to forget to sanitize even the smallest things! We want to help you limit the spread of any illness and help prolong the life of your credit card machine! Check out these Do's and Don'ts of cleaning your credit card machine. This will be a crucial step for when you re-open!

When life gives you lemons you’ve gotta make lemonade, honey. Instead of fretting about what you might be losing and what you can’t control, it’s important to try and flip your focus to how you can progress your business and regain control. We have some great tips to help you on your way.

As the COVID-19 pandemic rapidly changes each day, we understand how much uncertainty you might be feeling right now. We wanted to collate some thought-provoking business tips that can give you something to focus on, form a strategic game plan, and hopefully progress your business at a time where you may feel it might try and run in the opposite…

There's no doubt that the impacts of COVID-19 on our communities and the industry are already starting to appear, with some salons unable to order enough stock and clients cancelling appointments. Our thoughts are with all of you and we hope you’re safe and healthy.

Hot topic for all the wrong reasons, Coronavirus is on everyone’s minds right now as outbreaks start to spread in Australia and New Zealand. While fighting over toilet paper isn’t going to get our countries anywhere fast in dealing with the pandemic, there’s a few things that will and businesses all over are putting in measures to cope with the…

EXPERIENCE + RELATIONSHIP + TECHNOLOGY In order to make sure we maintain our traditional or long-standing guest relationship, we must also develop new strategies for attracting today’s newer client and the client of the future. Millennials and Gen Z are a large percentage of today’s client and will be the target market over the next 5-10 years. How can we…

“We’re a people business.” This phrase is so, so true! Your clients mean everything to your salon, spa or barber business and focusing on their experience is always top priority. But don’t forget your staff are also a huge part of your success.

Want to sell more retail? Cultivating a sales-focused front desk team is a great place to start. So what are the most effective ways to turn your front desk into a powerful retail sales force?

Dreaming of a bigger, better, more successful business? The key to staying on track isn't just to hope for the best. Follow these simple goal-setting tips and turn your wishes into reality!

If you aren’t actively romancing your customers, you can be sure that somebody else is! So when you’ve got a business to run, how can you help keep the spark alive with your clients, without running yourself into the ground?

February is the most romantic month of them all, making now the perfect time to make your guests fall head over heels for your brand, your salon and most importantly, you! Give them something extra special and you’ll be sure to win their hearts.

Building the perfect team is no easy feat. It takes a lot of blood, sweat and tears to find that sweet, sweet harmony of personalities. So what are some things to keep in mind when building and perfecting your team to help you tackle the big ’18 in style?